When trying to refresh the status of my Kia e-Niro 4 in the UVO iPhone app (AKA Kia Connect), I kept getting the error: "The vehicle does not respond to the service you requested." See screenshot below:
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| Kia UVO iPhone app error. |
The way to fix it, as recommended by the users ClementsJ and NGee on the
Speak EV electric car forum, is to reset of infotainment system by pressing the small button on the right of the audio on/off volume control, as pictured below:
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| Kia e-Niro 4 infotainment system reset button to the right of the audio on/off volume control. |
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I used a Parker jotter mechanical pencil to press the reset button next to the volume control. You could also use a paperclip.
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| Look for the UVO reception at the top right of the screen. |
Please note that this is just the classic IT trick of turning it off and on again. It doesn't do a factory reset, so I don't think you will need to repeat any setup steps.
Also works with EV6 (2021)
ReplyDeleteThanks very much, several UK Kia Dealers had absolutely no idea other than book the vehicle in (mid to late November). I'm really disappointed with Kia
ReplyDeleteThank you very much. An instant solution to being unable to connect for a couple of weeks.
ReplyDeleteals o works for Kia Niro PHEV yom 2020. Thank you ! Job done in 5 esconds.
ReplyDeleteThanks! Also worked for the new KIA Niro EV 2022
ReplyDeleteJust found this it not been working for week but this sorted it with no problems all working fine now Thanks for info
ReplyDeleteThanks! It also works in France, with my KIA niro EV, without connection for 1 month.
ReplyDelete